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**Apply here.**

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The role

As a Lead Product Designer you’ll play a pivotal role in designing products and services for IF’s diverse range of clients. You’ll be a senior individual-contributor on projects and lead design and user research efforts from discovery through to delivery, ensuring we’re creating high-value outcomes for our clients and their users.

• Develop high-fidelity design concepts and prototypes that align with project goals, and IF’s philosophy and methodologies.
• Integrate design solutions into user research activities, such as qualitative interviews and usability testing, to test hypotheses and assumptions early and fast.
• Work closely with the team to plan and deliver design activities, workshops, and co-creation sessions.
• Oversee the creation of projects outputs and assets, including the creation of high-quality reports and presentations.
• Manage project plans on smaller projects to gain that experience if new to you, and collaborate with a project lead for more significant sized projects.
• Identify risks and unintended consequences of proposed design concepts and prototypes and suggest adequate mitigation strategies.
• Identify trust gaps and opportunities and suggest design interventions to earn and maintain trust, working closely with technical, data and policy teams to further understand constraints and opportunities to take into the design work.
• Maintain strong, trusted client relationships and ensure expertise and perspective is brought to the forefront at the right time, ensuring clear communication, compelling storytelling, and alignment.

About you

• Hybrid design experience, across user experience, interaction and research.
• A comprehensive understanding of how products are built, and bonus points if you have designed and delivered a product from opportunity identification to production and into customers’ hands.
• Worked with emerging technologies and navigated complex data usage.
• A strong interest in the areas of expertise IF covers, teamed up with relevant experience of designing products while navigating these topics.
• Curious to learn. You’ll quickly represent IF’s collective expertise to our clients, and a curiosity to learn and evolve your thinking is needed.
• Strong communication skills. You’ll present yours and IF’s thinking regularly and with conviction, and this needs to be done in such a way that we maintain strong, trusting relationships with our clients.
• Strong collaboration skills. While we bring expertise to the table, our clients hold far more context than we ever could and we closely partner with them along the way to shape the right direction forward.

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